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I am very happy with my purchase! Everything was amazing. I truly think this is human error and it will get better. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It has a red undertone, it looks like its been discolored by the sun. They had 150 employees at the beginning of 2022 and now have more than 500. I love jacquemus and its style and the quality is on top! Those fees can only be paid in cash. It looked absolutely beautiful on the site. It was it left to sit in the pouring rain. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Sizing is great, the quality is superb and I will certainly reorder from the website. The delivery was made very quickly and arrived in very good condition. Cookie Notice We also ensure all reviews are published without moderation. They have no phone to US because they are French based and . Incredible quality, lots of compliments. your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. The bag is okay but a bit dusty and dirty. We use dedicated people and clever technology to safeguard our platform. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Thank you for the fast delivery. I love that it was delivered to me super fast! Please email us at customercare@mytheresa.com We use dedicated people and clever technology to safeguard our platform. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. I do not recommend ordering anything from their site, idk what happened but it is a mess. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Anyone can write a Trustpilot review. Verification can help ensure real people write reviews about real companies. We also ensure all reviews are published without moderation. To find out more, please visit our Privacy Policy. Call now to get direct help from coinbase customer support executives. So thank you Jacquemus!!! I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. The website is very userfriendly, I found everything great. Awful brand terrible business. Very clear navigation and easy check out experience. I am still waiting for the product and I have not received any email when they will send to me . Terms and conditions apply, Shop from over 500 of the world's finest luxury designer brands & be dressed for any occasion, Saudade asymmetric draped woven mini dress, Espelho gathered cutout stretch-jersey mini dress, La Maille Neve cropped brushed stretch-knit cardigan, Cutout draped stretch-twill mini shirt dress, Amaro cropped draped cotton-blend poplin shirt, Espelho twisted stretch-jersey midi skirt, Espelho cropped asymmetric stretch-jersey bandeau top, La Maille Neve cropped brushed knitted cardigan, Le Chiquito Moyen croc-effect leather tote, Concha embellished one-shoulder ruched striped seersucker top, Neve cropped brushed stretch-knit cardigan, Bando cropped button-embellished ribbed-knit cardigan, Espelho cropped cutout stretch-jersey top, Le Chiquito Long croc-effect leather tote, Ascu cropped one-shoulder ribbed linen-blend top, Concha cutout striped ruched seersucker midi skirt, Cropped one-shoulder striped seersucker top, Asymmetric embellished cutout stretch-jersey midi skirt, Pralu cropped embellished ribbed-knit top, Le Bisou Bandana printed cotton-poplin shoulder bag, Concha cutout striped seersucker midi skirt, Cropped tie-detailed organic cotton-jersey top, Maraca cutout stretch-cotton poplin shirt, Le Foulard Lamba printed cotton and silk-blend pareo. . Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Love the quality & style of the hat & quick delivery! Shop the best in modern womenswear with the most recent collection from Jacquemus. The refund was almost instant, but I originally placed via paypal. The order arrived on time and every item came very well packed. Sign out of Your Account on the Amazon Website. Jacquemus customer service . Quality is great! After 60 days, we will attempt to assist with repairs and/or obtaining . In addition, the fact of sending us a little booklet I find it super cool. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. 2023 Trustpilot A/S. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. Ordered a bag and returned it. The item was shipped very quickly to the Netherlands . And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Here are 8 tips for writing great reviews. I loved the bag, it's great, and super fast delivery, thank you. Select a Default Payment Method. This is unacceptable. The return process was perfect and easy! Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. Beautiful experience! Simon talked about it and said they had big problems in may June but I think its resolving. From the package to the product. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Coinbase customer service number. I cannot track my order and furthermore they delay it more than it should alwayss. 2023 Trustpilot, Inc. All rights reserved. Because of this I wouldnt order again.. Use Switch Accounts. Very helpful customer service. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. Its disappointing what a mess this company has become, not a good look. I recommend shopping at Jacquemus. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. With my coupon I ordered jeans and they were send in two days, received three days later. Find out how we combat fake reviews. I love your collections every year. Much better of you used dhl not ups. I cant even use it. Delivery was left on doorstep whilst I was at work. 1,501 people have already reviewed JACQUEMUS. Coinbase customer service number. Much better of you used dhl not ups. Bought it for my daughters 30th birthday. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. Anyone can write a Trustpilot review. I ordered the Grand Bambino bag. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Continuez, vous etes parfait.Tres belle journee. Also the condition of the leather was really bad. please contact customer service within 60 days of purchase. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The return process was perfect and easy! Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. What we offer: + Competitive hourly rate of $16/hour. From the package to the product. To find out more and learn how to opt out, please visit our About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . I love JACQUEMUS! My experience was amazing! Find out how we combat fake reviews. Coinbase customer support number is online now. Everything was amazing. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . It was it left to sit in the pouring rain. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Jacquemus Verification can help ensure real people write reviews about real companies. Coinbase customer support number is online now. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Avoid. I cannot track my order and furthermore they delay it more than it should alwayss. Wonderful experience, I love my product!!!! It was left on my porch in the pouring rain for two days. I am very happy with my purchase! The company was founded in 20019 by Simon Porte Jacquemus. I ordered the Grand Bambino bag. I loved the bag, it's great, and super fast delivery, thank you. Fabulous Quality and Design! Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. The packaging, payment, etc. Verification can help ensure real people write reviews about real companies. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All rights reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Do you need help? The bag is okay but a bit dusty and dirty. New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. designers to increase customer base. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2023 Trustpilot A/S. We also ensure all reviews are published without moderation. Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. Our native-speaking Customer Care team is available 24/7 to support you. The material is great, the fit is great, so pretty. So thank you Jacquemus!!! Users can call our helpline number to resolve their crypto related ptoblems quickly. Incredible quality, lots of compliments. Will definitely order again! We use dedicated people and clever technology to safeguard our platform. But except that, everything was very good. Thank you very much.I especially loved the packaging- as always :). 2023 Trustpilot, Inc. All rights reserved. The packaging, payment, etc. . My order arrived in no time and im super happy! It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. I love JACQUEMUS! I am in Australia and this is physically impossible. Press question mark to learn the rest of the keyboard shortcuts. Find out how we combat fake reviews. 1-888-550-9675. It was left on my porch in the pouring rain for two days. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. It goes against our guidelines to offer incentives for reviews. And then I received my scarf .. wonderful. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. Please enter the details of your request. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. Quality is great! Shop with us and discover why Mytheresa is your final destination for online shopping for women. It was it left to sit in the pouring rain. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Because of this I wouldnt order again.. You are very welcome to get in touch for size and styling advice or with any further questions on your order. It goes against our guidelines to offer incentives for reviews. Incredible quality, lots of compliments. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. The bag is okay but a bit dusty and dirty. I loved the bag, it's great, and super fast delivery, thank you. $25 - $35 per hour | Online/Remote Position | Flexible. Got this a gift for my wife, she fell in love with it! The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Here are 8 tips for writing great reviews. Everything was amazing. Two weeks went by and I never even received a tracking email. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Entry level. Companies can ask for reviews via automatic invitations. They also gave me. When it was delivered I wasnt home. + Additional pay incentives as well as monthly . - Reliable internet access for 4-hour periods of time. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I received mine within 2 days of ordering and I live in Canada! FWRD Customer Service. My order arrived in no time and im super happy! Got this a gift for my wife, she fell in love with it! I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I ordered the Grand Bambino bag. Privacy Policy. Pretty things in your Shop Jacquemus is great!!! Much better of you used dhl not ups. All previous emails sent to you from my private email prior to involving PayPal were ignored. Anyone can write a Trustpilot review. The quality of Le Grand Bambino bag is amazing. Anyone can write a Trustpilot review. I love my bag! I am very happy with my purchase! I love your collections every year. You are very welcome to get in touch for size and styling advice or with any further questions on your order. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. I ordered the Grand Bambino bag. In addition, the fact of sending us a little booklet I find it super cool. Will definitely order again! Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. Received the order but the box looks like its thrown somewhere. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. I started emailing customer service, messaged the customer service Instagram, nothing. We will get back to you within 24 hours. The delivery was made very quickly and arrived in very good condition. Beautiful experience! Overnight shipping is available for $20. Outstanding Customer Service! If you are not getting responses or your item hasnt shipped after a long period of time, call them. Beautiful experience! | Read 41-60 Reviews out of 545 For more information, please refer to our customer care page. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. You dont have to buy many Designer things to know that luxury products are sent in box. We offer free 2 day shipping on all US orders. Thank you! The order arrived on time and every item came very well packed. Verification can help ensure real people write reviews about real companies. . The pants were the perfect color, fit well and well made! I am still waiting for the product and I have not received any email when they will send to me . I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Love you. For questions, discussions, and news about handbags and the fabulous designers who make them. Easy to arrange refunds etc. 1. Companies can ask for reviews via automatic invitations. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Will definitely order again! Product shipped out in a timely manner and arrived well packaged. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Ps, thanks for cute stickers which I get with my shipment. United States. The return process was perfect and easy! I received mine within 2 days of ordering and I live in Canada! or fill in the form below. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. Much better of you used dhl not ups. This is unacceptable. When I tried to find the support form it appeared, that your site doesn't work properly.