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I have come to the conclusion that: 1) they are run by bots and no real people work there, 2) if they DO have real people, they are all 20 years old and complete idiots, 3) Elon Must just bought them and 4) regardless of the preceding suppositions, their customer service by ANY definition absolutely SUCKS ROCKS. And lastly, DESCRIBE YOUR ITEMS. dhampyre @amking45 Bored or something?; Clearly a snide remark? It was good to get away for a month vacation and I am hoping to change my reselling strategy. Im done with them! eBay gives you 12. I am wasting a tremendous amount of time sharing from other closets just to get traffic to my closet. on Your Complete Guide to Poshmarks Features & Tools, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Your Complete Guide to Poshmarks Features & Tools, Introducing Posh Ambassador II: A New PA Level, Poshmark Canada Turns Three, a Report by Poshmark, Poshmark Canada Turns Two, a Report by Poshmark, Poshmark Canada Turns One, a Report by Poshmark, Is Poshmark Reliable And Safe? Theyre the reason I stopped accepting offers on Poshmark altogether. Their messages are also gone now too. First of all, WOW. Youre going to be okay. I looked for weeks and saved for weeks because Im a waitress with 2 kids so I dont have 500 dollars to just throw around. Hi! Winners are announced HOURLY, so be sure to follow along. My website is registered, and I have the bare bones in place but need to finalize my website and get some items listed. $87 $118. Just seems ebay and others do not protect sellers yet they make the money from us! Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. I have had an account for over 15 years with 220 transactions but I never though I would leave Poshmark for ebay. I recently sold a cute brand new mind you, Gigham plaid Bodycon dress an all measurements were posted an I always said if you have questions before you purchase ask . My goal was to sell, unfortunately I shop. That should keep you in good standing with Poshmark, and give your items the attention they deserve. As I recommended above, I would keep your shares under 4000 in a single 24 hour period. It would be less frustrating if it were on an used item, but I have a buyer now reporting to poshmark that my brand new top with tag! Four times a day for the parties. Fantastic article! Posh does seem to be a big high school girl clique . I wish I would have known that sooner. If it was Ebay that wouldnt fly. That should have been a red flag. When people offer $5.00 for an authentic Michael Kors bag, then I certainly understand why sellers get upset. With your own site, you are responsible for driving traffic to it, of course. If this company ever goes public Im buying stock! Thanks again for the comment. Thanks. I did write her a comment and called her out on it. Honestly I would have been happy to arrange a return ( bc it is a costly item) if she had just told me -hey It doesnt fit canI pls return it .. then I could have gotten it back undamaged and resold but instead i have a $200 brand new suit that is ruined. This IS NOT the bag I soldyou cant even see the entire bag shes claiming is mineand yet Poshmark approved the return! Its designed that way to keep users engaged and both buying and selling on the platform. I find it appalling that they truly believe someone *should* spend 12-18 hours a day on their app sharing USED clothing over and over again just to be bumped up in their algorithms and have a fighting chance of exposure. Then you can state your side, they state theirs and photos are exchanged. Thank you so much for posting this article. Poshmark puts closets in share jail so people cant spam the platform with massive amounts of sharing. People suck! Well, they told me I couldnt contact the Seller directly (to even say anything) so Im just stuck with a pair of defective shoes and out $50!! I will say this though, as a grown woman who has experienced life from many facets, dont call me hon, sweetie, dearie or whatever other cutesy term you want to address me. Joke-mark. These are 2 huge steps and there is so much more. I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! And if you want to open up your own online store in the future, start building your social media following now. I would write in my description Final Price and Price is Firm, but Poshers would still offer me $5. Your submission to r/Poshmark has been removed because your account is too new or your karma is too low. Do you think we should go online independently like you did if we are much smaller business? Hence, Im having a liquidation sale. Sales. I had a lot of my Poshmark items listed on eBay as well, and my Shopify store had an import from eBay function, which made it easier. I am not sure if it is worth the stress. EVERYTHING!!! Share tips and tricks, make new PFFs, and banter about. so ill stay a little longer -but maybe try Ebay and other sites for my more expensive collector items. I purchased a beautiful dress through a well established seller who has a good reputation, so I expected the item to be exactly as described. Last week, I sold a Coach bag in great condition other than a blob of clear nail polish that had dried on the interior zip pocket and slight wear on the embroidered CsBOTH of which were pictured and mentioned in the description. Reason #3. Did you do a direct mail campaign to notify them? I video tape every single item as I am packing it for shipment to document the condition. Kaitlyn I am so sorry for you. Perhaps in your description you need to mention this is good quality and not the fake photos over seas sites steal that send you junk that looks and fits nothing like their pictures hence why their price is so low- youncan add this is not a bad quality replica as China sends and steals photos of. Size: Neck 14.5 Tasso Elba. I wrote a comment apologizing and she was just rude to me and leaving unnecessary comments (mind you it has only been 3 days since I mailed it and she may very well receive it tomorrow or the next day because she actually lives close by) . Im so over it right now. If you are in the Houston area I can offer you some he!p in finding inventory, getting aid from various charitable organizations in your area and even mentorship if this is truly the career path you want to go down. The list is endless. eBay may be the best for that still, if one has a good inventory. I certainly would never list an item with a faulty zipper. Well duh they are used. This is so amazingly true and also why I stopped poshing a couple years ago. But letting one customer make a potentially large financial decision for you is unwise. I mean absolutely every single thing complete with order numbers, photos, love notes and all. Its a selling clothes to people thing. My account was locked again, and I was told it wouldnt be reinstated. I would rather gift it than sell it to greedy unsavory predatory buyers that try to make you feel they are doing you a favor by essentially stealing it from you for a few bucks. I take pictures of all the alterations on items if any, and any wear and tear, such as the fraying on the bottom of jeans. It is very obvious that PM does not care about the seller. I cant even use Poshmark at all it wont even let me make an account. I wasnt able to sell the drone in fact I could barely give it away. Never again mercari. But the thing I couldnt understand they didnt look at the fact I been a great seller for 4 years, They shut me down completely. I just came across your blog & Shopify site. It happens all of the time. I am annoyed. Join. I wish I could wrap my head around why people are so unnecessarily rude. I sold an authentic Valentino Nuage patent leather bag (MSRP is $1950 took a lowballer offer of $60 because it was damaged), I took/posted the full amount of pictures allowed by Posh (most of the damage) and noted it at length in the description. It worked just fine. What type of business is this? Maybe it cost them $1 to make! And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. its a side job for me but I had a lot of experience on eBay and realize that the best thing I could do to save myself time was to put everything in the description. I know everyone has to start somewhere, but Im afraid of getting burned! 1 Bond Multiplier *Repackaged*, ikoo Hair Volume & Nourish Thermal Treatment Wrap, Made for Excessively Dry or D, ***BRAND NEW***OLAPLEX NO. It was solitary confinement. I had someone bundle 3 items which totaled $30 and offered me $6!! Though Poshmark paid me the money, the buyer was able to get a refund and my item!!!! Im so grateful I found you and all of these comments after having my first 2 and last 2 poor experiences on PM last week. #2 Im not on there as a hobby, Im trying to make rent & liquidating NEW mostly NWT items ( i got wholesale- i work in apparel) and yes sometimes my personal buys but those are also either NWT or EUC that are I list much lower than I should and more importantly #3- ITS MY BUSINESS both on a personal and business level- my pricing is my prerogative and she doesnt need to by from me ( no to mention the items I list high are rare and highly desired.. like a baseball card or any other collector item do i have to sell it for $5 bc I bought it for $4? Note: Poshmark's minimum listing price is $3. (Click below if you want to learn how I did it and open a store of your own!). My first item ever listed. My only issue was a few recent 4 star ratings for the packaging not being to their liking. I mean, there are a ton of closets that sell crap for $8, $7, $5. Thank you for sharing your experience! Shop my Poshmark closet: http://www.poshmark.com/closet/keepinitradUse the code KEEPINITRAD to get a $10 credit on Poshmark!Jomar Wholesale:https://jomarwholesale.com?aff=112Use the code VANESSARAD to get 10% 0ff!Sign up for Rakuten:Get $30! I block about 20 to 30 sellers a day with ease and never look back. I had the same issue. I've done a little research and decided I was ready to expand to other platforms. If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. So she makes her accusation and I respond saying I packaged it and even sent her the receipt. Just wanted to see if anyone would know about this. And where I need to get paid.they are jerking me around.thank u much appreciated jackie Our blog covers the best tips and tricks you can use to make the closet of your dreams. Im not one to negotiate with women who know exactly what they are doing and the average price of what a LeVian and David Yurman ring sells for. In this case, it restricts people who are sharing much more than what is considered reasonable in a single day. But then again, for a buyer, the opposite may be true. Why do people take it so personally? I have a lot of luck with both Tradesy and eBay actually. She bought a $15 kylie Jenner lipgloss tube and when she received her package she claimed I had sent her an empty box. Makes it hard for sellers that are actually selling authentic things. But i checked out your website. This is what it means for you: Love or List Challenge (LLC)The Love or List Challenge is a perfect time to list and score hourly prizes. Right now I am in PANIC!I have been in Poshmark for some 3 years and about 2 I decided to make it may official business, I went well for a while but all of a sudden sales got to a halt. As a buyer, Closet Clear Out is a great time to score deals and discounted shipping. Im kind of getting tired of PM myself, and Im fairly new in there! With that being the issue I didnt want to be on their site anyways, who would support people taking advantage of others. Deleted listings. Are your items allowed on poshmark? I realize for a well-written description, a slew of questions is less necessary. I have been debating opening up a boutique, and am not sure whether I should do it on Poshmark, or something like Shopify. But I like you missed the social aspect, I had regular buyers that I had became friends with. She even supposedly sent them video proof. Simply copy and paste the HTML below the badge you'd like to use directly on your site, making sure to insert your Poshmark username in the URL as noted within the code. It is insulting for a person who is a stranger to do so to another. If Sellers understand the responsibilities of what it is to be a Seller and Seller-Buyer etiquette, then there shouldnt be any problems. And yet it looks well-done on the Seller because Poshmark will still list that item as SOLD, so it looks like the Sellers are actually doing well even though they cancel abruptly. I havent read all the comments, but I suspect most are from a sellers POV. 1 Bond Multiplier *Repackaged*, COPY - 1 oz/30 ml Olaplex No. Its great for the handful who do make money but its antiquated in its design and their cut is highest Ive encountered. Poshmark is making a hefty 20% commission just for using their site and sending out shipping labels. Pictures were posted of all parts of them. When she received it, she filed a case with Poshmark help stating that the zipper didnt work. Im sure not all Poshers are respectful, and I do not defend the sorts of people youre talking about, but from what I have seen in the Posh community, there is a fine line between due diligence and what certain Poshers consider trolling. I dont mess around. The feature is abused 99% of the time by jealous nitwits who want to close down competition or ignorant fools who think they know authentic goods when they havent the first clue. Poshmark has some scummy sellers and buyers period!! I spent days on this. I use my blog, social media, and Google Ads to drive traffic. I was nice at first and pointed out that #1- I am listing a ton of NWT stuff well be low retail and even wholesale prices, not making money on a lot of things. I use social media, my blog, and Google AdWords to drive traffic to my site. Im actually leaving PM this week. Selling On websites has outlived its purpose in my life. I getting back to my life now. Sometimes its called Poshmark shadow-banned (a term popularized by Instagram). Example, this one chick offered me $15 on a pair of Tom Ford leather boots in like new condition, ($15 on a pair of $3,400 boots i had priced at a very reasonable $300.) 6. I sold her two UD sprays, a Too Faced palette that I had used and decided I didnt want, and a Kat Von D blush Id found at TJ Maxx. I had the same bad experience. and get mad when you reject the offer . The set decorator from Mad Men was one of my favorite buyers. Ive read all the horror stories on this blog and its very scary. I would never sell a flawed item- especially to that degree! Will I need to invest in Adwords and really push the marketing side with Shopify? I sent a complaint to poshmark service, but we all know how that goes. Have been selling and buying (a lot more buying LOL) since March, just to clean out my closet and re-sell nicer items that I just dont wear anymore. Any other places I can check out? I am thinking Poshmark has deleted these things, and I can't figure out why. I would love to help you out by getting it off your hands. There is no protection for sellers for false claims. 2 BOTH NEW & SEALED, NEW OLAPLEX NO. Major Time Suck big time !!! So,I started looking into lace human hair wigs or extensions. Somehow she came up with screenshots and a fake trackint number (probably a different order altogether!) Guess what? Y agree. Not familiar with Shopify. Hmmm! The buyer gets them, never contacts me, but instead files a case and says theyre fake! Yet another reason why I quit. I have sold a couple thousand items on Poshmark and bought many items as this is my business! I was so shocked when I received an email that my item was being returned because it was not as described in the listing. The young lady said there were teeny tiny black dots on the upper sleeve, which I knew right then and there I was being scammed. I have been on Poshmark over a year and have had positive experiences until this week. I sold a brand new pair of tommy bahama flops a couple weeks ago. Definitely open to better options! Like eBay and PM are platforms that people go on to shop, but how can I get my online store in front of potential customers? Well notify you when the price drops on an item youve liked. Poshmark share jail is a way for Poshmark to keep bad-actors off the platform. Most people would tend to think that I must have made a boatload of money, but NOPE. She then stated this on my page for the bag. Endlessly. This post is a real eye opener and should be shared as a fair warning to all. Poshmark didnt even email me. I recently found a very unusual top, by a designer from Lebanon. My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. I personally am not into vintage clothes but i think your website looks fantastic! Ive only had one person open a claim and Poshmark denied it. I emailed them re: the shipping delays from the hurricanes and got an email that said if you cant ship your order on time you need to cancel. Or a new platform to use? Launch the Poshmark app (for Android and iOS) from your device. I listed clothes from my closet. I packaged it VERY carefully and sent it on its way without much more thought. As a bonus, youll get discounted shipping! Sending support & positive vibes Brianna. . After reading your article.. Im thinking maybe, Poshmark isnt for me either. I end up making negative after the shipping, but I was just happy to help someone cause Im a nice person.What happens to me? I suggest you do the same. Then I got a few weird troll comments- thats when i learned there are a$$holes on there just out to be rude. cute, all black date night leather zip up cute and comfy its called miss selfie, All reasonable offers will be considered. Please hang tight!. Yeah, its all annoying, but that doesnt make the other person a troll, who is deliberately out to crap on your day. Heres the bad experience I had that was the impetus for my Poshmark departure. Im so happy if anyone is helped from reading this post or the comments. I even wrote a very nice message on her page apologizing, asking what I could do to make it right and she did not respond! I sell some on eBay and Tradesy as well just to expose my items to a wider audience. There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. Size: 9.5 Salvatore Ferragamo. That why they dont have a call center like eBay does! Only 3 hours away, wish i was there! Hello, I complete In the upper right-hand corner, select the gear icon. Thank you for this post and saving me the time and aggravation of going through it all over again. Once I finally get my payment I am shutting my closet down. When this item left my possession, these were brand leggings with no flaws, I just took them out of the bag for goodness sake! This is my last resort because usually the payout from selling by mail is lower than in store (which, makes sense, I live in NYC which is pricier than where their warehouses/HQ usually are) and selling by mail also means anything they dont take theyll donate unless youre willing to pay to have them return your stuff, so I usually just wave goodbye. I am thinking about leaving Poshmark. 1. I am a bot, and this action was performed automatically. To change your password: In the app Go to your Account Tab (@username). THEY WERENT FAKE! Yes huge time suck, and if you do not put in the time no sales. I have clothes that, initially, I wanted to Sell on Poshmark, but I think Ill definitely give Depop a consideration instead. It was bought immediately and the buyer asked me to ship it asap which I rushed to the post office to do. All $3, $4, and $5 items must be bundled. I now have 399,568 users and I am a top rated seller however, the sales have dropped significantly and the buyers have become more and more rude and downright nasty. Its quite rewarding leaving all the drama of Poshmark behind. With so many tools at your disposal, we thought itd be helpful to create a one-stop guide to see exactly what these features and tools have to offer. Related Topics. I want to expand my clients so I tried poshmark. Thanks for all the threads and all the comments. Think Ill go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and dont plan to quit). I havent done anything wrong. No thanks. I would love to start my own site, but I have little presence on social media currently (working on it) and worry about getting the necessary traffic to make the monthly fees worth it. I started with Poshmark last August 2016 and Id say Im doing well in terms of reviews and ratings. Im not sure how much longer it will work for anyone. One way to know if this has happened to you, is youll start to see less engagement on your items (less likes and comments). Poshmark is run by tech bros, who have no fashion sense. Definitely deleting my accounting and washing my hands of this. As a few other people have said, I have been on pins and needless for a few days over a profit of $16, which makes me disappointed in myself for letting this get to me. Has anyone else had this problem. This is an item that you can sell 1/8 tsp. Protection needs to be across the board for both buyers and sellers. I have explored trasdesy and ThredUp, will check out Shopify soon. The time investment is ridiculous and for what? It sucks because Ive been able to made decent money using it but the horrible customer service combined with their 20% commission makes it just not worth it to me anymore. I accepted her offer because the stuff was used, but still in good condition. This is a bold face lie! I try not to get upset about stuff like that but sometimes I do bc in all my listing I clearly State no low-ball offers will be acknowledged so when they do it they deserve to get blocked!! Some of them Ive been told by high-sales sellers (upwards of $50k per month). Its the United States Post Office for crying out loud! They were withholding my direct deposit, I contacted the BBB and within a week I had my direct deposit. Without a return policy, cover your a**, or so they teach us in law school. So many sellers dont give you any info and you have to comment to find out basic information like the fiber content or the length of a skirt. Poshmark closet disappeared? Feel free to reach out to her on Twitter, where she can be found most of the time, NOW WATCH: Why groundhogs are hard to get rid of, What is Poshmark? Thats AWFUL!!!!!! Select Change Passwordto receive a verification code sent to your default verification method. Before college i have sold things here and there but since the storm im particularly desperate. agrreed! I found out today you can list on Posh via the computer now (instead of the teeny tiny cell phone screen) and I thought Id try out. I was excited to see that Posh mark keeps your stats on file as I always strive to be the best. They are her personal experiences. If its used whatever you get is a profit. Hopefully something will be done, aside from me probably getting banned from Poshin. Hi! As a buyer, Ive been blocked for asking respectful questions about a product I am neither able to preview nor return. Sorry to hear your having this issue! Hi Bernice, when I was active on Poshmark, I certainly cross-posted all of my listings to eBay and Tradesy. This was interesting reading. Clearly, it was more than just share jail. The first was a lowball so I declined, but the 2nd I dont know if I should trust. Wow, that sux Kristine! Others have sold at steep discounts to recoup investor money or shutdown completely. I sold lots of things that came as distressed inventory from a huge metalworking tooling company, industrial supply, tools, clothing. A punitive feedback system totally biased towards the buyer. Great job! HOW is that possible ? They always protect me and I only lost 1 dress because I didnt understand, and etsy didnt tell me, China doesnt respect our tracking #s so it was delivered but no tracking proof so she, of course , knew this and filed a never received claim. In the meantime, I did a screenshot everything I could in my sales and purchases. Me and poshmark have a love hate relationship I love the fact that I can make money without all the footwork but the thing I despise is the fact they have full control over my closet. The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. then one return/case i dont think it was completely valid it wa about the size of shoe and i listed EU size instead of brazillain so she had a point -it was a gently used pair of slipper that cost her $4 and gained me 1.05 so I was totally ok sending her a no saying sorry your unhappy pls return no problem. I found two types of trolls exist on Poshmark. I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. Danielle, I just need a shop I can promote myself, one that can help take payments and provide shipping info, All the best to you and wishing you abundant success in your business!! Seriously, these people except garage sale prices with high end department store quality. There will be no listing fees and a low commission of 2.5% on sales made. I have become frustrated quickly with Posh. Also until I learned how to use the closet and the bundle features I was getting discounted prices all over the place when I didnt want to ask for prices so I learned how to just click and buy it instead of bundling it. And she is, of course entitled to her feelings, opinions and thoughts in regards to Posh. As far as online frustration I feel ya! hi Interesting to read all of this. You get what you put into it! Luckily there are good people too, who hopefully outweight the bad. If you get close to that, or exceed it, you run the risk of getting locked up in Poshmark share jail. Ive been selling on Poshmark in a niche market vintage. I truly love so many people I have grown to know that I doubt I can ever leave completely but ebay is looking easier, less time consuming, and oddly enough less annoying. Check it out, here! Thats the core operation of the platform. Posted my 5 items and all sorts of people started following and sharing me and I immediately sold one item. I tried emailing Poshmark about it and they only told me how to Cancel the Order from the website when I told them the website will not let me and I need help canceling. Hope to hear from you soon, in the meantime have you thought about Traders village as a viable and affordable option for store ownership? The answering questions. Youre right though, clearly I was in the wrong for having patience enough to wait for your response to my initial question. as far as the lowballers I blocked them too and I found when people low-balled me on an item that was brand new I would simply raise the price even higher just to piss them off! Or more pointedly I took my find and risked buying some itms from that brand to resell but thats business (i took , spent & RISKed my own capital to buy wholesale .. to resell!!